Question and Answers about our NEC IP Phone Systems
Q)
After-hours, we want to have available to our customers an option where they can call in and make a selection to reach a live person on duty. Can the system be set to automatically call our after-hours person's cell phone and patch them into the caller live?
A) Yes. That feature comes standard on our system if you choose to have it set up.
Q) What happens to the phone system's programing is there is a power outage to our building?
A) All programing is permanently maintained. Additionally, an internal battery provides short-term backup of the system date and time and the Caller ID log for up to 10-14 days. When the power comes back on, the system restarts with all programming and the time and date intact!
An Uninterruptable Power Supply (UPS) can be added so that the phone system can even be fully operational during a power outage.
Q) How many parties can I set up on a Conference call?
A) 8 - It does not matter if they are internal extensions or outside lines or any combination thereof.
Q) How many System Speed-dial numbers can be programed into the system?
A) Up to 999
Q) How many Personal Speed-dial numbers can be programed into each phone?
A) Up to 20
Q) Does the System support VOIP (Voice over IP), DID lines, PRI lines or SIP lines out of the box?
A) No, but it can be upgraded at any time to do so.
Q) Will my phones have Last Number Redial?
A) YES! It actually remembers the last 5 numbers and you can select which one you wish to redial?
Q) Can I have the systems automatically retry to redial a number if the number is busy? (Also known as "Auto Redial" or "Busy Buster")
A) Yes, at the touch of a button you can have your phone automatically attempt to redial a busy number up to 15 times. The number of attempts and interval of attempts can set the Administrator.
Q) What is the maximum number of Voice Mailboxes that the system supports?
A) 190
A) Yes. That feature comes standard on our system if you choose to have it set up.
Q) What happens to the phone system's programing is there is a power outage to our building?
A) All programing is permanently maintained. Additionally, an internal battery provides short-term backup of the system date and time and the Caller ID log for up to 10-14 days. When the power comes back on, the system restarts with all programming and the time and date intact!
An Uninterruptable Power Supply (UPS) can be added so that the phone system can even be fully operational during a power outage.
Q) How many parties can I set up on a Conference call?
A) 8 - It does not matter if they are internal extensions or outside lines or any combination thereof.
Q) How many System Speed-dial numbers can be programed into the system?
A) Up to 999
Q) How many Personal Speed-dial numbers can be programed into each phone?
A) Up to 20
Q) Does the System support VOIP (Voice over IP), DID lines, PRI lines or SIP lines out of the box?
A) No, but it can be upgraded at any time to do so.
Q) Will my phones have Last Number Redial?
A) YES! It actually remembers the last 5 numbers and you can select which one you wish to redial?
Q) Can I have the systems automatically retry to redial a number if the number is busy? (Also known as "Auto Redial" or "Busy Buster")
A) Yes, at the touch of a button you can have your phone automatically attempt to redial a busy number up to 15 times. The number of attempts and interval of attempts can set the Administrator.
Q) What is the maximum number of Voice Mailboxes that the system supports?
A) 190
